Course 3 in the 6-course cake decorating pathway, Build Your Cake Business: Business Ready™ helps you turn your decorating skills into a practical, sustainable business foundation. You will learn to choose profitable, skill-appropriate cake products and order types; set clear boundaries around custom work, servings, lead times, and availability; and calculate the true cost of every order, including ingredients, packaging, labor, and overhead. Through Module 1: Defining Appropriate Cake Offers and Module 2: Ingredients, Labor, Overhead, Pricing & Profit, you will build prices using cost, margin, profit, and minimum-order calculations so your offers are both realistic for your current skills and viable for your business.
In Module 3: Orders, Deposits & Customer Policies, you will create a reliable workflow from enquiry through pickup or delivery and write clear policies for deposits, payments, cancellations, changes, refunds, and collection. Module 4: Food Business, Allergens, Insurance & Local Requirements covers food safety, allergen information, home bakery responsibilities, insurance, registration, licensing, and local compliance considerations. Finally, Module 5: Business Ready™ Plan is a hands-on portfolio module where you assemble your real starter business plan, including your offer menu, costed price list, order-capacity plan, customer policies, and compliance checklist. This course focuses exclusively on essential business fundamentals—not branding, website building, or marketing, which are covered in later courses.
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Define a focused, skill-appropriate cake offer that supports profitable and manageable orders.
Calculate ingredient, packaging, labor, and overhead costs to create confident, profitable prices.
Set up clear order workflows and customer policies for deposits, payments, changes, cancellations, refunds, and collection.
Build a portfolio-ready starter business plan with real offers, pricing, policies, and a compliance checklist.